Terms of Use and Privacy Policy
Effective Date: October 21, 2025
Welcome to Perla Casa. We are committed to protecting your personal data and privacy in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). This Privacy Policy and Terms of Use explains how we collect, use, and share your personal information when you visit or use our services.
1. Information and Consent
By accessing and using this website, you confirm that you have read and agree to the practices outlined in this Privacy Policy. If you do not agree with our policies, please do not use our services.
We may update this policy periodically. Please check this page frequently to ensure you are aware of the most recent version.
2. Information We Collect
2.1 Information You Provide to Us
When you interact with our website or services, we may collect:
– Registration Information: Name, address, email, phone number.
– Payment Information: Billing address, payment method (via secure providers).
– Content Submissions: Any content, forms, or inquiries submitted by you.
– Customer Support Inquiries: Personal data related to your query.
– Communication Data: Emails, messages, and attachments sent to us.
2.2 Information We Automatically Collect
Usage Data: Pages visited, session duration, device/browser type, IP address, operating system.
Cookies: Used to remember user preferences, improve experience, and provide analytics.
3. Use of Collected Information
We use your data to:
Operate and improve our website and services.
Communicate with you regarding services, updates, and promotions.
Process transactions and support customer service requests.
Monitor website usage and security.
Develop new features and enhancements.
4. Sharing of Information
We do not sell or share your personal data unless:
You instruct us to (e.g., to book a taxi or activity).
It is required by law or regulation.
It is necessary to fulfill contractual or service obligations (e.g., with booking providers).
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These may collect data such as browser type, pages visited, IP address, and session duration.
You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our site.
Learn more about cookies at: www.allaboutcookies.org
6. Legal Basis for Processing Personal Data (GDPR)
We process personal data based on:
Consent: When you give explicit permission.
Contractual Necessity: To fulfill service agreements.
Legitimate Interest: For direct marketing or improving user experience, where your rights do not override our interests.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described above, and to comply with legal, accounting, or reporting obligations. Once no longer needed, data is securely deleted or anonymized.
8. Data Security
We apply reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure. We cannot guarantee absolute data security.
9. Your Rights (GDPR & CCPA)
You have the right to:
Access your personal data.
Correct inaccurate or incomplete data.
Request deletion of your data.
Withdraw your consent at any time.
Restrict or object to data processing.
Request data portability.
File a complaint with a data protection authority.
To exercise your rights, please contact us. We respond to all requests within one month.
10. Children’s Privacy
We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, contact us immediately. We will take prompt action to delete such information.
11. Log Files
Perla Casa follows standard log file practices. Log files may include IP addresses, browser types, ISP details, time stamps, referring/exit pages, and click counts. This data is used for analytics and site administration and is not personally identifiable.
12. User Responsibility
You agree to provide accurate, complete, and up-to-date information and to maintain its accuracy. You are solely responsible for the truthfulness of any data submitted and any damages resulting from false or outdated information.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us via:
🌐 The contact option of our website
By continuing to use our website and services, you acknowledge that you understand and agree to the terms of this Privacy Policy and Terms of Use.